About/ CV

Professional Summary

I believe in conducting user research to support an empathetic, human-centered approach to digital design and development. As a former clinician and current UX Researcher working on healthcare-related products, I am passionate about bringing a voice to the patients providers, and caregivers using our products.

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In order to better understand our users, I conduct a wide variety of qualitative and quantitative research studies. I am particularly passionate about engaging in generative, qualitative research, such as in-depth interviews and ethnographic studies, because I feel they have the most potential to illuminate unknowns about our users and given projects  a solid foundation of understanding and direction. I am also experienced in conducting moderated and unmoderated usability testing, usage analytics studies, and information architecture testing. I believe that the success of any product depends on a combination of all of these approaches. 

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In addition to planning and conducting research, I regularly contribute to product and UX strategy, design brainstorming, and collaborative design & strategy workshops. I enjoy working across a product team and organization to ensure that everyone has a thorough understanding of our users. ​

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I really enjoy working with small, growing product teams and organizations. As a researcher and UX team member, I am passionate about developing and implementing user research processes to help teams conduct ethically solid research while continuing to scale effectively and efficiently. 

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